RaphSammut.ca The Personal Blog of Raphael Sammut

27Sep/111

Is 99.9% good enough?

I've been working in the construction industry for a grand total of two weeks, and while this may not seem like much, it has already taught me a valuable lesson that can be applied to almost any situation: the concept of doing everything 100%.

As children growing up, we are bombarded with reminders to finish what we started and to see our chores all the way through before starting something else, and yet it is always so hard to finish things in their entirety! It seems to be so difficult to keep a room perfectly clean because there will always be a stray sock somewhere and so we conclude that having our room mostly clean, maybe even 99.9% clean, is the best we can humanly achieve because perfection is simply an unattainable goal.

In school, we strive for 100%, but are ecstatic with anything over 90% (in university, I was frequently ecstatic just to get a passing grade)! Besides, unless it's math, marking is subjective and it is humanly impossible to achieve a 100% score! Even if it is math, it's so easy to have a careless mistake somewhere in the midst of your calculations, that we are willing to settle for a 95%. We often joke about some students' parents who, in response to their child receiving a 95% would demand to know why they couldn't achieve 100%! And yet, despite the seeming impossibility of achieving 100%, is there something we're missing and is it possible that anything less than 100% is simply not acceptable?

For many years in the construction industry, injuries and fatalities were considered an inevitable risk and therefore, such tragedies were most unfortunately accepted by society. While there are strict rules and regulations in place (enforced by organizations like OSHA in the United States and the WSIB in Canada), to hold a company accountable for injuries and deaths is accepted by law so long as they are compliant with all applicable rules. So, if a company has a 99.9% safety record, is it acceptable? While many would argue that 99.9% is extremely good, in my company of just over 2000 people, it would mean that at least 2 people would be killed or seriously injured every year. The same record applied to the automobile industry would imply that it would be acceptable if over 5,000 cars sold in the United States every year could have life-threatening problems. Applied to the aviation industry, it would imply that it would be acceptable if at least one plane crashed every day when landing or taking off at Toronto's Pearson Airport. In medicine, it would mean that over 300 million prescriptions in the United States (roughly equal to the American population) would be incorrectly fulfilled every single year.

Clearly, in many different industries, 99.9%, no matter how impressive it is, is simply not good enough. So, as a field supervisor with Mortenson Construction, I take my responsibility to perform quality control and assurance very seriously. When I test to make sure that each and every one of the bolts holding a rotor in place is correctly tensioned, 100% is the only acceptable standard, and the same should apply to everything else that we do when the safety of other people is at stake. Furthermore, to ensure our 100% commitment to quality, most work is often checked and re-checked by at least two different people to ensure proper scrutiny.

Working in construction, for me, has caused a paradigm shift in my thinking, whereby I now stand by my commitment to do a good job because failure is simply not an option. If we can apply this same principle to everything we do in life, than we cannot fail. Every catastrophe can be avoided if we are diligent, if we take the time before we act to consider possible consequences of our actions, and if we take the proper steps to prevent it from occurring in the first place.

Here's a great clip that really exemplifies what it means to be the best you can be and to give it your 100%:

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13Nov/100

What’s Next?

I, along with many other graduating students, am in a difficult phase of life, full of uncertainty, hope, and disappointment. Entering engineering right after high school was an easy choice that was quite natural for me. After 3 years of education and a year-long internship in Spain, I am a very different person than I once was and now I am dealing with the question of "What's next?". I can envision what I want my life to be in the future, but don't know which path I should take to get myself there. Ultimately, I want to live a happy life. I want to love and be loved. I want kids, and I want to be with them at every moment as they grow up. I want to be someone important; not for the fame or for my ego, but simply because I want to put my incredible skills and talents to their best possible use; settling for anything less would be a waste of my potential. I want to die smiling, without fear and without regrets.

Enjoying a dinner with Joe Meyer and his wife, Julie, some years ago.

I was recently inspired by the story of the passing of my dear adopted grandfather, Joe Meyer. In the last years of his life, he battled cancer and defied the expectations of his doctors by making it to birthday after birthday, all the while loved and cared for by his family, friends, and dear wife. When the day finally came for him to pass on last Spring, he knew and so did his wife. She told him that he could go and that he didn't have to fight anymore. She nodded to the attending nurse who removed his breathing mask and began to sing him love songs reminiscent of the joyful time they spent together in their early years. Joe Meyer hung on for another hour without life support, although I was told it seemed like an eternity. All the while, he smiled peacefully, without ceasing to gaze upon his wife, the love of his life and his companion for over 50 years. I see so many people living lives complicated with unnecessary anger, bitterness, and regrets, and wish that more people could live happy and die peacefully like Joe Meyer did.

So what about my future? I seem to have a pretty unique combination of skills and talents and am looking for a way in which I can fully apply myself and continue to grow ("like a tree through the ages"). I am currently open to any path that will take me where I want to go, whether it be through grad school, an early career opportunity, or perhaps something else entirely. I have enjoyed my research experiences so far, and certainly believe that I possess the attributes to become a Master's student in Engineering, so assuming a professor will sponsor me, it is certainly one path I could see myself excelling in. The big question, of course, is where and what do I study? Should I continue in Civil Engineering or consider other alternatives as well? I have also been contemplating employment as a way to get a head start on life, but have been overwhelmed with the possibilities! Most of the "1-to-2-year-rotational-leadership-development" programs are quite intriguing, but seem to be more directed at computer engineering, commerce, and business graduates (and therefore it is a little hard for me to compete for those spots). Furthermore, a lot of structural engineering jobs require more than just an undergraduate degree. More than just "what", another big question is "where?". Do I want to stay in Toronto long-term? (Probably not) If not, where? The States, out West? Europe?

One intriguing possibility, quite different from any other option, is to train for the 2014 winter olympic games, likely in a skiing event. Why? Simply because I'm a great skier, and I doubt many other Maltese citizens can say the same. One option I'm considering is putting two and two together and finding a job out west so I can work, gain engineering experience, and train all at the same time.

While the questions and the uncertainty are a slight burden on my shoulders, it also provides me with a fantastic opportunity to create a life for myself, however I so choose. I really want to do something unique, something that will set me apart from the rest of the thousands of graduates in Canada this year, and I challenge each and every one of you who are also in the same position and reading this post to do the same! We are all in a position where we have great potential and now is the time to do something special, something crazy! If we don't follow our dreams today, tomorrow we will wake up and discover it's already too late.

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4Sep/090

What is your 100%?

When I was at Warrior Camp earlier this year, one of our goals was to discover what 100% effort meant for us, naturally by being pushed to do incredibly intense activities of which I will not speak. Here's a video clip from the movie "Facing the Giants" that is very inspirational and follows this same theme:

Often times, your greatest limit to success is your own mind. Never cease to push yourself, and never cease to grow.

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